Checking Whether the Browser Configuration Is Correct

Procedure

  1. Change a browser. Use a supported operating system and browser to access the web system page.

    If a browser or browser patch in an earlier version is used, the web page may not be properly displayed. Upgrade the browser and browser patch. In addition, the browser must support JavaScript.

    If you log in to an S switch running V100R006C05, V200R001, V200R002, or V200R003 through the web system, the browser must be Internet Explorer 6.0 or Firefox 3.0.

    Table 1 describes browser version requirements for login to S switches running V200R005 to V200R009 through the EasyOperation and Classic web systems. After entering the web user name admin and password Helloworld@6789, click GO or press Enter to access the web system home page. By default, the switch uses the EasyOperation web system.
    Table 1 Mapping between the product version and browser version

    Product Version

    Browser Version for EasyOperation Web System

    Browser Version for Classic Web System

    V200R005

    Internet Explorer 8.0, Firefox 12.0, or Google Chrome 23.0 and later

    Internet Explorer 8.0 or Firefox 12.0 and later

    V200R006

    Internet Explorer 8.0 to 11.0, Firefox 12.0 to 28.0, or Google Chrome 23.0 to 32.0

    Internet Explorer 8.0 to 11.0 or Firefox 12.0 to 28.0

    V200R007

    Internet Explorer 8.0 to 11.0, Firefox 12.0 to 32.0, or Google Chrome 23.0 to 37.0

    Internet Explorer 8.0 to 11.0 or Firefox 12.0 to 32.0

    V200R008

    Internet Explorer 10.0, Internet Explorer 11.0, Firefox 31.0 to 35.0, or Google Chrome 30.0 to 39.0

    Internet Explorer 10.0, Internet Explorer 11.0, or Firefox 31.0 to 35.0

    V200R009

    Internet Explorer 10.0, Internet Explorer 11.0, or Firefox 31.0 to 35.0

    Internet Explorer 10.0, Internet Explorer 11.0, or Firefox 35.0 to 43.0

  2. If the browser proxy is incorrectly configured, the page cannot be displayed. If the browser proxy is configured, disable it temporarily. Choose Tools > Internet Options > Connections > LAN settings > Proxy server in the Internet Explorer, as shown in Figure 1.

    Figure 1 Browser settings

  3. The web page may not be displayed because of the browser cache.

    If you use the same PC to access web systems in different versions, the web page may be displayed incorrectly. For example, the field label or language is incorrect. Generally, the problem is caused by the browser cache. You can clear the browser cache.

    If the switch's software version changes, for example, the software version is upgraded or downgraded, you are advised to clear the browser cache before using the web system. Otherwise, the web page may not be properly displayed.

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