{
"type": "form",
"title": "Announcement",
"datalist": [
{
"description": "Announcement: This is a new version. Your comments are very valuable to us."
},
{
"description": "Technotes information is updated."
}
]
}
{
"type": "form",
"title": "Top Apps",
"datalist": [
{
"title": "Search Center",
"description": "Query and obtain product information in one-stop mode, including Product Image Gallery, Lifecycle, Specifications, 3D models, Hardware Center, License Control Items, Commands, and Alarms.",
"image": "https://support-trial.huawei.com/mdl/imgDownload/d238fb2ed84f43c0be572d8070f5d6d9.png",
"url": "https://info.support.huawei.com/info-finder/search-center/en/enterprise/switches"
},
{
"title": "iKnow",
"description": "Domain-specific intelligent Q&A and an all-day online self-answering system, accurately identifying user intentions and accurately answering questions.",
"image": "https://support-trial.huawei.com/mdl/imgDownload/2f908e6ceef44365ac4c801cf84930d1.png",
"url": "https://support.huawei.com/iknow/?source=SupportE"
}
]
}
{
"type": "form",
"title": "Quality Documentation",
"datalist": [
{
"manual-type": "Online Courses",
"image": "https://info.support.huawei.com/network/ptmngsys/Web/FinePictures/online.png",
"description": "A vast selection of video courses helps you quickly get familiar with Huawei products and solutions, as well as how to install, configure, deploy, and maintain Huawei products.",
"url": "https://info.support.huawei.com/network/ptmngsys/Web/OnlineCourse/en/index.html"
},
{
"manual-type": "Typical Configuration Guides",
"image": "https://info.support.huawei.com/network/ptmngsys/Web/FinePictures/config.png",
"description": "Configuration examples include scenario-based examples and comprehensive examples, and the end-to-end configuration guides help you complete service configuration.",
"url": "https://support.huawei.com/enterprise/en/bulletins-service/ENEWS2000007466"
},
{
"manual-type": "Best Practices",
"image": "https://info.support.huawei.com/network/ptmngsys/Web/FinePictures/practice.png",
"description": "Based on real-world experiences, these documents provide recommended configurations and planning suggestions for different scenarios, helping users deploy quicker and better.",
"url": "https://support.huawei.com/enterprise/en/technotes#best-practices"
},
{
"manual-type": "Maintenance Guide",
"image": "https://info.support.huawei.com/network/ptmngsys/Web/FinePictures/maintenance.png",
"description": "Routine maintenance guides, emergency maintenance guides, and typical troubleshooting guides show maintenance engineers how to better complete O&M.",
"url": "https://support.huawei.com/enterprise/en/bulletins-service/ENEWS2000007451"
},
{
"manual-type": "Docking Guidance",
"image": "https://info.support.huawei.com/network/ptmngsys/Web/FinePictures/docking-guidance.png",
"description": "Interconnection guides show you how to interconnect Huawei products with those of other vendors.",
"url": "https://support.huawei.com/enterprise/en/bulletins-service/ENEWS2000007527?idPath=ESNN-1351737175355%7CESNN-1556014429836"
}
]
}
{
"type": "form",
"title": "TechNotes",
"datalist": [
{
"family": "Campus Switch",
"question": "What If I Forget the Passwords of S5700 Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100200698",
"date": "2021-09-26"
},
{
"family": "Campus Switch",
"question": "RTU Licenses for S5700",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100195306/b417529?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2021-5-20"
},
{
"family": "Campus Switch",
"question": "CSS Split Upgrade Guide for S Series Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100199066/ac5a59a7?idPath=24030814|21782164|21782186|22318596|16531",
"date": "2021-6-4"
},
{
"family": "Campus Switch",
"question": "How to Install a License for a Stack System of S Series Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100195305/436d27f7?idPath=24030814|21782164|21782167|22318635|6691602",
"date": "2021-5-20"
},
{
"family": "Campus Switch",
"question": "Configuring RADIUS and HWTACACS",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100095727/1cb0949f?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2021-1-30"
},
{
"family": "Campus Switch",
"question": "Troubleshooting ACL Resource Insufficiency on S Series Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100168779/45d20ee6?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2021-4-26"
},
{
"family": "Campus Switch",
"question": "Troubleshooting S Series Switch Port and Interface Problems",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100088112/42481af1?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2020-12-4"
},
{
"family": "Campus Switch",
"question": "Restoring the Factory Settings of S5700 Series Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100088109/43c29a66?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2021-1-30"
},
{
"family": "Campus Switch",
"question": "Troubleshooting 802.1X Authentication Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100142632/67cc9e36?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2020-12-30"
},
{
"family": "Campus Switch",
"question": "What is BPDU Protection and How to Configure BPDU Protection?",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100090433/dfa7f3ea?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2020-6-8"
},
{
"family": "Campus Switch",
"question": "What is TACACS and How to Configure TACACS?",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100142633/6350e470?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2020-6-5"
},
{
"family": "Campus Switch",
"question": "NMS Cannot Manage an S Series Switch",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100142629/33929801?idPath=24030814|21782164|21782167|22318564|6691579",
"date": "2020-6-5"
},
{
"family": "Data Center Switch",
"question": "How to Configure a Stack of CloudEngine Data Center Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202865/e1a83090?idPath=24030814|21782165|21782236|252837173",
"date": "2021-7-5"
},
{
"family": "Data Center Switch",
"question": "How Do I Upgrade an M-LAG",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202866/8a179a17?idPath=24030814|21782165|21782236|252837173",
"date": "2021-7-5"
},
{
"family": "Data Center Switch",
"question": "Troubleshooting ACL Resource Insufficiency",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100086955/9babde5?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Common Faults of CE Switches and How to Locate Faults",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100164803/d29123c?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Console Port Password Recovery for CloudEngine Series Switches",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100164802/c04fce21?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Troubleshooting High CPU Usage",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100086953/d601a20f?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "What Are the RD and RT on a VXLAN Network? How Do I Configure the RD and RT?",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100171957/72606b8?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Identifying and Eliminating Layer 2 Loops",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100086954/7acc57db?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "What Are the Types of Switch Logs and How to Output Logs",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100176577/cd2908f5?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "What Is Switch Virtualization Technology and What Are Stacking and M-LAG, What Are Their Differences",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100172996/2e3a6913?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Troubleshooting CRC Error Packets on an Interface",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100086961/f23237c4?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Data Center Switch",
"question": "Get to Know the Names of CloudEngine Series Switches and Modules",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100130735/1340b124?idPath=24030814|21782165|21782239|252837181",
"date": "2021-4-10"
},
{
"family": "Router",
"question": "Troubleshooting DHCP User Login Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100201322/7e9679b2?idPath=24030814|9856750|22715517|9858994|15969",
"date": "2021-6-23"
},
{
"family": "Router",
"question": "VLAN Tag Processing by Different Types of Interfaces for L2VPN Services",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100201334/50bf03a2?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-6-28"
},
{
"family": "Router",
"question": "Troubleshooting Ineffective or Inaccurate NetStream Sampling",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100195300/83d56e42?idPath=24030814|9856750|22715517|23708778|252772223",
"date": "2021-6-25"
},
{
"family": "Router",
"question": "How Is the Buffer Depth of Each QoS Queue Determined?",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100200181/df4f66fd?idPath=24030814|9856750|22715517|23708778|252772223",
"date": "2021-6-15"
},
{
"family": "Router",
"question": "How to Configure an AR Router",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100082076/d709d618?idPath=24030814|21432787|23708834|250680707",
"date": "2021-6-24"
},
{
"family": "Router",
"question": "SRv6 Path MTU",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100177915/821a2da5?idPath=24030814|24030874|24031380|22318840|15833",
"date": "2021-3-25"
},
{
"family": "Router",
"question": "Label Space in Segment Routing MPLS",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100092116/3f99bc72?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-3-23"
},
{
"family": "Router",
"question": "Troubleshooting Internet Access Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202979/7a869c05?idPath=24030814|21432787|23708834|250680700",
"date": "2021-6-21"
},
{
"family": "Router",
"question": "Troubleshooting Guide for High CPU Usage on Huawei Routers",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100166849/e4f0c7a1?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-3-23"
},
{
"family": "Router",
"question": "Troubleshooting Typical Faults Occurring When Centralized NAT Users Access the Internet",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100092121/bd3d885a?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-3-23"
},
{
"family": "Router",
"question": "Troubleshooting PPPoE User Login Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100092120/ed4742ef?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-3-23"
},
{
"family": "Router",
"question": "Cause Analysis and Solutions for NE Router Login Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100118960/30af84aa?idPath=24030814|9856750|22715517|9858933|15837",
"date": "2021-3-23"
},
{
"family": "Security",
"question": "Troubleshooting SSL VPN",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202107/83326e75?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-1"
},
{
"family": "Security",
"question": "Firewall Security Policy: Best Practices for Configuration and Management",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170992/7c845133?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Setup Security Policies",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170998/b827557d?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "What Is Ransomware and How to Remove Ransomware?",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100143343/f061a4c5?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Configure Security Policies to Allow Management Protocols",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170994/36eebdb4?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Configure Security Policies to Allow Basic Protocols",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170993/81067da0?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Configure Security Policies to Allow NAT",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170995/7f00855d?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Configure Security Policies to Allow SLB",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170996/8f781129?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Configure Security Policies to Allow VPN",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100170997/84cabfcd?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-7-5"
},
{
"family": "Security",
"question": "IPS Tuning Guide",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100186926/6f282174?idPath=24030814|9856724|21430824|21100539|21081581",
"date": "2021-3-22"
},
{
"family": "Security",
"question": "Firewall Security Policy: How to Optimize Security Policies",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100197185/d32a827a?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-5-25"
},
{
"family": "Security",
"question": "Firewall Signature Database Update Guide",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100197183/172973c2?idPath=24030814|9856724|21430823|251711411|251710381",
"date": "2021-5-25"
},
{
"family": "WLAN",
"question": "Understanding 802.1X Authentication",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100086527/d81b8af6?idPath=24030814|21782164|21782167|22318635|6691602",
"date": "2019-7-4"
},
{
"family": "WLAN",
"question": "How an AP Joins an AC and Troubleshooting Any Join Failures",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100155253/a6cd621e?idPath=24030814|21782164|21782201|250525922|250526784",
"date": "2020-8-28"
},
{
"family": "WLAN",
"question": "AP Mode Switching - Overview, Configuration Examples, and Troubleshooting",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100081212/dc275704?idPath=24030814|21782164|21782201|22318529|22039827",
"date": "2021-2-9"
},
{
"family": "WLAN",
"question": "Mapping Between WACs and Aps",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202778/e9831915?idPath=24030814|21782164|21782201|250525922|250526784",
"date": "2021-6-29"
},
{
"family": "WLAN",
"question": "Troubleshooting WLAN Password Issues",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100081213/750f2397?idPath=24030814|21782164|21782201|22318523|21903391",
"date": "2021-2-9"
},
{
"family": "WLAN",
"question": "VLAN Deployment Guide for WLAN",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100081214/cf1d5b64?idPath=24030814|21782164|21782201|250525922|250526784",
"date": "2020-11-18"
},
{
"family": "WLAN",
"question": "How to Configure Option 43 When Huawei APs Are Connected to DHCP Servers of Different Vendors",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100202779/1d5897a0?idPath=24030814|21782164|21782201|250525922|250526784",
"date": "2021-7-3"
},
{
"family": "WLAN",
"question": "How to Log In to WLAN ACs and Aps",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100197507/44121dad?idPath=24030814|21782164|21782201|22318529|22039827",
"date": "2021-5-26"
},
{
"family": "WLAN",
"question": "What Are 802.11ac and 802.11ac Wave 2",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100081215/9e2a38fb?idPath=24030814|21782164|21782201|22318523|21903391",
"date": "2020-10-29"
},
{
"family": "WLAN",
"question": "What Is 802.11ax (Wi-Fi 6)",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100102755/d5da9bbc?idPath=24030814|21782164|21782201|21782208|9740454",
"date": "2020-10-29"
},
{
"family": "WLAN",
"question": "WLAN Data Forwarding Modes",
"url": "https://support.huawei.com/enterprise/en/doc/EDOC1100102756/483d8412?idPath=24030814|21782164|21782201|22318523|21903391",
"date": "2020-10-29"
}
]
}
